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TERMS
Gaining Your Trust


We want our customers to feel safe when they are doing business with allaboutimagintion.com. We have instituted a number of measures to ensure your transaction run smoothly, your privacy is protected, and to ensure your business is safe with allaboutimagintion.com 

We want our customers to feel safe when they are doing business with allaboutimagintion.com. We have instituted a number of measures to ensure your transaction run smoothly, your privacy is protected, and to ensure your business is safe with allaboutimagintion.com 

Security


allaboutimagintion.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.

At the 128-bit level, cryptographers consider this encryption, based on the RSA algorithm, impossible to crack as it would take millions of years with the fastest computers to try all the combinations.

VeriSign issues server certificates to organizations and individuals worldwide to verify the identity of companies and relevant domains. A VeriSign Certificate gives customers the confidence to transact online. For more information please click on the VeriSign logo.
  

We understand our customers want their online transactions to be simple and secure. For your convenience, we offer product payment through PayPal.

Along with ease, we know how important security is for you when doing transactions online. To increase security, we have verified our account through PayPal so you can feel secure when using their system to make payments to allaboutimagination.com.

 Security Metrics Certified

Along with ease, we know how important security is for you when doing transactions online. To increase security, we have certified our account through Security Metrics so you can feel secure when using our system to make payments.

allaboutimagination.com is tested weekly to ensure that high security standards are maintained. Maintaining high security standards significantly reduces the risk that this site will be compromised by malicious attacks.

 Privacy Policy


We understand how important the privacy of your personal information is to you. At allaboutimagination.com, we have developed a privacy policy to inform you how information is collected about you and how we protect that information.

Please read the Privacy Policy
 for more detailed information on how we protect your privacy.
 
Shipping


Shipping Damage allaboutimagination.com will cover items damaged by the shipping carrier unless the carrier is the US Postal Service or if the item(s) shipped using your shipping account/carrier. The procedures to replace a damaged shipment are as follows:
  • For items shipped via "non-freight" service such as DHL, FedEx, UPS, etc...
1.       The shipment recipient must call the appropriate shipping carrier as indicated on the shipping label; DHL at 1-800-Call-DHL or FedEx at 1-800-GoFedEx, UPS at 1-800-PickUPS. The recipient must give the shipping carrier the tracking number(s) on the shipping label and request a pick-up because the item(s) was damaged during shipping. This first step must be completed within 5 business days of the shipment's delivery. 2.       After DHL, FedEx or UPS picks up the damaged shipment notify allaboutimagination.com of the situation via the Ticket System . Include the allaboutimagination.com invoice/receipt number and your purchase order number as well as a description of the damage. 3.     allaboutimagination.com will replace the shipment at no additional cost to the vendor after allaboutimagination.com has verified that the shipment's item(s) was in fact damaged during shipment. This process may take 2 to 3 weeks.
  • For items shipped via freight service such as FedEx Freight, Watkins, etc...
1.       The shipment's recipient must receive the shipment in person and must inspect the shipment when delivered. 2.       The recipient must notify the freight delivery driver of the shipping damage, request damage documentation and refuse the damaged shipment. 3.       allaboutimagination.com will replace the item at no additional cost to the vendor after allaboutimagination.com has verified that the item was in fact damaged during shipment. This process may take 2 to 3 weeks or more.  allaboutimagination.com will not cover a shipping damage return and/or replacement in which the vendor and/or the vendor's customer fails to follow the proper procedure. 

Return Policy

Returns allaboutimagination.com accepts returns only within 30 days after shipment. The buyer is responsible for return shipping expenses as well as all other shipping expenses under all circumstances. All returned non-defective merchandise must be in original purchase condition with the original packaging intact and include the original receipt/invoice/packing slip. All returns that are eligible for credit are subject to a 20% restocking fee allaboutimagination.com will issue credit upon approval of returned merchandise. allaboutimagination.com will not issue credit for unpaid merchandise allaboutimagination.com will not issue credit for returned merchandise damaged in shipment allaboutimagination.com will not issue call tags for returns.

Warranty

Warranties allaboutimagination.com  warrants its products to be free of defects in material and workmanship for 30 days from the shipment date unless otherwise noted allaboutimagination.com will replace any item returned to us within the parameters of this policy and found to be defective. All returned warranty-issue merchandise must be properly packed for a safe return shipment and in original purchase condition with the original packaging, the original receipt/invoice/packing slip and a an explanation of the item's problem. allaboutimagination.com  will not refund, credit or cover shipping expenses for warranty item returns or warranty item replacements under any circumstances. allaboutimagination.com is not liable for misuse of its products. This warranty does not cover damage due to abuse, neglect, alteration, failure to follow instructions, shipping damage or damaged packaging.

These terms and conditions are subject to change without notice. The responsibility to remain familiar with these terms and conditions is yours. Please check this page periodically for updates and changes.

Note: All prices in US Dollars